How Dekod Logistically enabled the European Handball Championship – EHF EURO2018 CROATIA

Dekod and the Croatian Handball Association as partners have been working since 2008 when Dekod on behalf of and for account of the Handball Association contracted sales and entry controls for the World Handball Championship held in Croatia in 2009. For the realization of this project, Dekod received a lot of praise from the country and abroad. The biggest acknowledgment was a lecture at Oracle Open World in San Francisco at the end of 2009.

At the end of 2016, Dekod agreed to take on the behalf and for the account of the Croatian Handball Federation the responsibility for the realization of activities in the field of organization and sale of ticket sales, control of entry to all matches and the sale of souvenirs for the European Handball Championship – EHF EURO2018 CROATIA.

In parallel with the process of contracting, Dekod prepared everything needed for ticket sales to be launched on 01.01.2017. on the portal (, the portal of the European Handball Federation, the portal of the Croatian Handball Association and the portal of the championship

The central ticket sales and sales management as well as monitoring of the call center was organized by Dekod’s office for EHF, HRS, handball federations from other countries, handball family, sponsors and big buyers, such as travel agencies from home and abroad.

Internet sales are organized for all visitors and support groups from the portal For security reasons and the risk of such a big competition, all ticket buyers were obliged to provide their information when purchasing.